Job Details

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Southern Oregon University
  • Position Number: 3731314
  • Location: Ashland, OR
  • Position Type: Athletics/Coaching


Membership and Programs Coordinator, SRC

Southern Oregon University


Position Number: A00515

Rate: $37,374 - $43,000 @ 1.0 FTE


Position Summary:
Reporting to the Director of Campus Recreation, the Membership and Programs Coordinator is a full-time professional (12-month) who provides leadership for the diverse and dynamic areas of Campus Recreation which include direct oversight of membership services and a variety of recreation programs, including fitness and intramural sports. This position supports the execution of numerous administrative duties of considerable scope and complexity requiring excellent initiative, independent judgment, knowledge and critical thinking.

Campus Recreation provides students an opportunity to participate in activities at a recreational and competitive level and is committed to offering programs and facilities that promote an inclusive campus environment. Campus Recreation contributes to the wholeness and wellness of the students and the entire SOU community by embracing the engagement in activities and well-being dimensions that motivates us to achieve life balance.

Campus Recreation enhances the educational experience of the SOU Community by promoting wellness, personal development and leadership through inclusive programs, services, and facilities.
SOU Campus Recreation will be an innovative leader by providing a stimulating, challenging, and inviting environment that facilitates the development of leaders and a culture of wellness on campus. Campus Recreation Values are: Play is essential, Lead with integrity, Have courage and accept challenge, Commit to engage, Build Community, Be compassionate, Live Well (ness).

This position will contribute to the development and vision of SOU's Campus Recreation. Decisions
made may affect a work unit or area within a department and may contribute to the business and
operational direction of the SRC.

Minimum Qualifications:
Bachelors degree in public or business administration, leisure/recreation services, sports managementor related field.
A minimum of 1 year of experience in programming in a public setting, preferably in a University
Campus Recreation department.
A minimum of 1 year in a customer service setting with experience in supervising employees, including but not limited to hiring, training, scheduling and mentoring.
CPR/AED/First Aid Certified - or must obtain within 1 month of employment.
Professional philosophy that is student-centered and service oriented, with the ability to work in a
constantly changing environment; a "team player", and willingness to participate in departmental
events with flexible hours as needed.


Preferred Qualification:
  • 1 year of experience in facility operations, preferably in a Campus Recreation setting.
  • 2 years or more of experience in supervising employees, including but not limited to hiring, training,
    scheduling and mentoring.
  • Experience with membership management and access control.
  • Experience with inclusive sports and recreation programming, risk management, and team
    building/facilitation.



    Knowledge, Skills, and Abilities:
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.

  • Ability to present ideas and concepts in presentation format and use consultative and facilitation skills to gain consensus in a collegial manner. Ability to gather and analyze information/data and make intelligent, logical and defend-able decisions which have campus wide implications. This includes the ability to draft and compose correspondence and write clear and concise reports.

  • Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.

  • Ability to become trainer-certified in CPR/First Aid/AED, and certify student-employees yearly. Ability to coordinate and lead training to staff and student workers. Ability to effectively supervise, evaluate, schedule and provide lead direction to student workers. Demonstrated conflict resolution skills and the ability to conduct effective investigations. Ability to proactively manage personnel matters and payroll processes.

  • Strong analytical and research skills; ability to gather, evaluate, and to develop well-reasoned conclusions. and recommendations. Ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.

  • Ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Ability to exercise sound judgment and discretion, tact, and diplomacy. Ability to represent campus interest and propose appropriate response or remedy.

  • Initiative in independently planning, organizing, and performing work assignments within broadly defined parameters. Ability to coordinate several functions and determine the relative importance of each; ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.

  • Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring. and email. Knowledge of or ability to analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Ability to use, or learn AV equipment and sound systems as well as any other building-related equipment, so as to address patron needs.

  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.

  • Ability to adapt to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of level within the organization and multiple outside agencies. Working knowledge, or ability to quickly learn, university infrastructure, policies, and procedures.

  • Effective and efficient fiscal and resource management of student-fee funded budget and balance of revenue generation. Knowledge of basic accounting principles and financial record keeping.

  • Alignment with a professional philosophy that is student-centered, service oriented, with the ability to work in a constantly changing environment; a "team player", and willing to participate in departmental events with additional hours as needed

    Special Conditions
  • Must be willing to travel and attend training programs off-site for occasional professional development.

  • Must be able to work additional hours and adjust working hours to meet job needs. May be called back periodically to perform work as needed on an emergency basis.

  • Must be able to successfully pass a pre-employment background check.

  • This position classification has been defined as "exempt" and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).

  • The person holding this position is considered a "mandated reporter" under the Oregon Revised Statues and is required to comply with the requirements set forth by the Oregon department of Human Services.

  • The physical demands and working environment characteristics described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions which include: frequent walking, standing, siting, use hands to operate objects, tools, or controls; occasional climbing, balancing, stooping, kneeling, crouching, crawling; and the ability to move up to 50 pounds.

    Special Instructions to Applicants:
    Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) letter providing some detail of the applicants qualifications and interest in the position; (2) current resume/CV; (3) the names, addresses, and telephone numbers of at least three professional references. If you are unable to attach the supplemental materials to the online application please email: hrs@sou.edu

    For inquiries and additional information, please contact: Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553

    To view SOUs offers very generous benefits and pension programs available to eligible positions, please visit: https://inside.sou.edu/assets/hrs/Benefits/2021_Employee_Benefits_Overview.pdf
    Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, https://inside.sou.edu/hrs/comp-calc.html, demonstrates our value and commitment to our employee.




    Special Conditions
    Must be willing to travel and attend training programs off-site for occasional professional development.
    Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
    Must be able to successfully pass a pre-employment background check.
    Under the provisions of the Fair Labor Standards Act (FLSA):
    -Position classification defined as "exempt" are not subject overtime
    The person holding this position is considered a "mandated reporter" under the Oregon Revised Statues and is required to comply with the requirements set forth by the Oregon department of Human Services.

    Notice to Prospective Employees
    Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the "Clery Act"),requires that prospective employees be notified of the availability of SOUs Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on use, possession and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.

    An electronic copy of the Annual Security Report (ASR)can be accessed at the following link:
    https://inside.sou.edu/assets/security/AnnualCrimeReportFinal.pdf. A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call 541-552-6258, or email clerycoordinator@sou.edu.



    All applicants must apply online at https://jobs.sou.edu/postings/10831.

    Diversity Statement
    Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.








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